How information technology influences organizational communication: the mediating role of organizational structure

Purpose The study is interested in knowing “the role of the organizational structure as a mediating variable relationship between information technology and communication”. Design/methodology/approach was conducted several service companies, adopted questionnaire basic tool for data collection on practical side, 267 opinions were surveyed, addition to conducting personal interviews, normal distribution tested, analyzing, describing diagnosing variables, testing correlations determining direct effects. Findings show that there no significant statistical impact communications. Whereas positive, statistically structure. There also effect communication. Research limitations/implications This paper restricted influence Practical implications As part implication, suggests need increase support attention importance organizations order coordination communication achieve high ability explore exploit ideas. Originality/value Apart from fact companies engaged, structures these engaged too examine impacts Information (ICT)